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Managed IT services · MSP

Managed IT services
for your business.

Streamline your technology with our full-spectrum managed services, built to enhance your business efficiency and resilience. Get personalized support tailored to your specific needs, no sub-contracting, no hassle.

24/7 monitoring
Cybersecurity
On-site in Springfield
Service coverage--:-- PT
24/7 IT Monitoring & SupportACTIVE
Cybersecurity & Data ProtectionACTIVE
Backup & Disaster RecoveryACTIVE
Network ManagementACTIVE
IT Consulting & Strategic PlanningACTIVE
Compliance SupportACTIVE
Comprehensive MSP

Comprehensive managed IT services, without the headaches.

Our all-inclusive Managed IT Services are designed to take the stress out of technology management, allowing you to focus on your core business.

From end-to-end network management and cloud solutions to proactive maintenance and real-time support, we ensure your IT infrastructure runs smoothly, securely, and efficiently. With our expert team continuously monitoring and optimizing your systems, you can reduce downtime, improve productivity, and eliminate the headaches of managing IT in-house.

Engineer working in a server room
What we offer

Full coverage.
One local team.

Everything a dedicated IT department does, handled by people who live and work in your community.

01

24/7 IT Monitoring & Support

Continuous oversight of your systems to promptly address issues and minimize downtime.

02

Cybersecurity & Data Protection

Implementing robust security measures to safeguard your data from evolving cyber threats.

03

Backup & Disaster Recovery

Ensuring your data is securely backed up and can be quickly restored in case of unforeseen events.

04

Network Management

Maintaining optimal network performance and resolving connectivity issues to keep your operations running smoothly.

05

IT Consulting & Strategic Planning

Providing expert advice to align your IT strategy with your business objectives.

06

Compliance Support

Assisting in meeting industry-specific regulations and standards to keep your business compliant.

How it works

Five steps to
worry-free IT.

A clear path from first conversation to fully supported, with transparent pricing at every step.

  1. Free Comprehensive Consultation

    We’ll meet with you to understand your business needs, current IT infrastructure, and future goals. This helps us create a tailored solution for your specific requirements.

  2. Free Detailed Estimate

    Based on our consultation, we’ll provide you with a comprehensive estimate covering all the services and solutions you need, with transparent pricing and no hidden costs.

  3. Service Agreement

    Once you’re satisfied with the estimate, we’ll create a clear service agreement outlining our responsibilities, service levels, and your expectations.

  4. Team Onboarding

    We’ll work closely with your team to ensure a smooth transition, providing training and support to get everyone up to speed with the new systems and processes.

  5. Ongoing Support

    We take care of everything from here, providing continuous monitoring, support, and optimization to ensure your IT infrastructure runs smoothly and efficiently.

By the numbers

Surprising statistics
about cybersecurity.

To get a sense of how impactful an MSP can be for your business, check out these statistics.

43%

of cyber attacks target small businesses, many of which lack adequate protection.

Source: getastra.com
61%

of small and medium-sized businesses were the target of a cyberattack within the last five years.

Source: strongdm.com
60%

of small businesses that are victims of a cyber attack go out of business within six months.

Source: fundera.com
50%

of small and mid-sized businesses reported suffering at least one cyber attack in the last year.

Source: fundera.com
82%

of ransomware attacks in recent years, at least, were against companies with fewer than 1,000 employees.

Source: strongdm.com
Avg. recovery costPer attack
$955,429

Average spent by small and mid-sized businesses to restore normal business in the wake of successful attacks.

Source: fundera.com
Benefits

Top benefits of
using an MSP.

Outsourcing IT might sound like a big step, but for most businesses it’s a game-changer in terms of security, cost, and productivity. Here are the key ways an MSP can make your business stronger and more efficient.

Minimize Downtimeand Boost Productivity

With proactive monitoring, we help keep your systems running smoothly so your team can stay productive.

Peace of Mindand Enhanced Security

We monitor and protect against the latest cybersecurity threats, keeping your business data secure.

Save Moneyand Control Costs

With an MSP, you avoid the cost of hiring full-time IT staff while enjoying predictable monthly fees.

Scalable Solutionsas Your Business Grows

MSPs provide the flexibility to scale your IT needs up or down as your business evolves.

Access to IT ExpertiseWithout the Hiring Hassle

You get on-demand access to skilled IT professionals without needing to recruit, train, or manage them.

The right partner

Why the right
MSP matters.

Choosing the right MSP can make a huge difference in your experience. At IEQ Technology, we’re here to support and enhance your business. Here’s how.

Personalized approach

We know that no two businesses are the same. Our services are tailored to meet the unique needs of your business, adapting as you grow.

Hands-on, local service

With us, you’re more than just a client. We’re committed to building a partnership that supports your goals and offers real solutions.

Experience you can count on

Our team has the expertise and proven track record to keep your systems secure, optimized, and ready for whatever’s next.

Myths vs. reality

Clearing up
common MSP myths.

There are a few common misunderstandings about MSPs. Here’s the real story.

01Myth“MSPs are just for big companies.”

RealityActually, MSPs are especially valuable for small to medium businesses that lack a full in-house IT team.

02Myth“It’s more expensive than handling IT in-house.”

RealityMSPs offer predictable, lower monthly costs, especially when you consider the cost of downtime and repairs.

03Myth“Using an MSP means losing control over IT.”

RealityGood MSPs work as part of your team, letting you keep control while they handle the day-to-day challenges.

04Myth“Only tech-focused companies need an MSP.”

RealityIn today’s digital world, reliable IT is essential for any industry. MSPs benefit businesses across sectors.

Get started

How to get started
with managed IT.

Getting started with IEQ Technology is straightforward. With us as your partner, you can focus on your business while we take care of your IT.

  1. Schedule a free consultation

    We’ll discuss your goals, assess your current IT needs, and explain how we can help.

  2. Get a tailored IT plan

    Based on our consultation, we create a customized IT plan designed specifically for your business.

  3. Onboarding and integration

    We make sure the transition is seamless, setting up everything you need with minimal disruption.

  4. Ongoing support and optimization

    We’re here to make sure you have a secure, efficient IT environment no matter your industry or size.

Client reviews

Don't take
our word for it.

What researchers, public agencies, contractors, and local leaders say about working with us.

4.7See all Google reviews
Community

IEQ Technology sets the standard for excellence. Their team is professional, responsive, and reliable, always delivering high-quality solutions that meet and exceed expectations. Beyond their technical expertise, they are widely recognized as a values-driven company, deeply committed to their employees and to giving back through community causes. A commitment which rightly earned this company the Springfield Chamber's prestigious Business of the Year award.

VMVonnie Mikkelsen, IOMPresident & CEO, Springfield Chamber of Commerce
Managed IT

Willamalane has been utilizing the Managed IT Services of IEQ for over a year and we have been very pleased with the results. The district's IT infrastructure, connectivity, and overall efficiency have all improved. The level of service is outstanding, with exceptional responsiveness and communication. I would highly recommend IEQ for IT Managed Services!

MWMichael WargoExecutive Director, Willamalane
Research

We have used IEQ Technology for over 15 years on multiple foundation, industry and NIH-funded projects. And we have done so in collaboration with faculty from other major Universities. IEQ is an excellent source for project development, advice, reliability of product and careful ongoing site management. Their costs are reasonable and we have always dealt with them as active collaborators in our research and clinical care projects. I strongly recommend them as a trustworthy, reliable and active partner.

LFLawrence Fisher, PhD, ABPPProfessor Emeritus, UCSF
Software

I’ve worked with Tim and his team on a variety of projects over the last 20 years. This has always been a professional experience with a quality outcome that was usually above and beyond what myself and others expected. There was always a strong level of leadership and organization as they kept the project on task and on time. Many times a project will have changes throughout the development process and they always found creative ways to make that work for all parties.

The whole team at IEQ has always been ready to present ideas to enhance our projects, not just settle on the basics of a project outline. They really have a great variety of in-house talent from programming to design to management. All aspects of the service they provide is right there without having to be transferred to one place or another. Besides their timely focus, the level of programming knowledge and attention to detail was always in the forefront. Highly recommended, and simply a smart, quality, local organization to collaborate with on any tech based project.

LSLouie SwingClient
Web

Working with IEQ has been nothing short of outstanding! They built two websites for me—one for my roofing company and another for my trailer rental business—and the entire experience exceeded every expectation.

From start to finish, their professionalism stood out. Nick, the lead designer, was incredibly creative and detail-oriented, while Tim and Jenny made the whole process seamless and stress-free. Their communication was excellent, their prices were unbeatable, and the quality of their work speaks for itself.

They didn’t just “build” websites—they created powerful tools that truly showcase my businesses and set me apart from the competition. The designs are clean, modern, and user-friendly, and they delivered everything on time without cutting corners.

I honestly can’t say enough good things about this team. If you’re looking for a company that combines top-tier design, outstanding customer service, and exceptional value, IEQ is the one. I highly recommend them for any web project, big or small!

ATAdrian TellezTNT Roofers
Education

I have worked with IEQ technology for several years now and have found Tim and the staff to be super responsive and communicative. Our project has a lot of moving parts per page to share information with families to support their young children's development. I'm grateful to Tim and his team for all their great work and our continued collaboration!

SSStephanie Shire, PhDEarly Intervention & ECSE, University of Oregon
Recognition

Over ten years of
award-winning service.

Proudly serving Springfield, Eugene, and the greater Willamette Valley since 2011. We have been a fixture here for well over a decade, and we are committed for the long haul.

Progression log · 2017 → 2024
Bronze partnerGold partnerChamber honor
2017
Training PartnerBronze level
2018
Training PartnerBronze level
2019
Training PartnerBronze level
2020
Training PartnerGold level
2021
Training PartnerGold level
2022
Training PartnerGold level
2023
Training PartnerGold level
2024
Business of the YearSpringfield Chamber of Commerce
2024 Springfield Area Chamber of Commerce Business of the Year

Springfield Chamber of Commerce: Business of the Year

Honored for our commitment to our team, active involvement in community causes, and dependable service to local businesses.

All awards
Checking hours…
Start here

Give us
a try.

Schedule a free conversation with our team. Tell us where your technology stands today and where you want to go. We will give you a clear, honest plan to get there.

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