Technology risk,
handled.
Your business’s IT is too valuable to leave to chance. Here’s what we do, what a breach typically costs, and how we work to keep it from happening.
- Since
- 201016 years in Springfield, Oregon
- Team
- 100% U.S.-basedNo sub-contracting, no overseas call center
- Coverage
- 24/7 monitoringFor every managed client
- Recognition
- 2024 Business of the YearSpringfield Area Chamber of Commerce
What we work
to protect you from.
Smaller organizations get targeted because they’re easier to get into, not because they’re worth less. These are the latest figures from the organizations that track it.
Lost to internet crime reported to the FBI in 2024, up 33% in a year
FBI Internet Crime Complaint CenterView as table
| Year | Reported losses |
|---|---|
| 2020 | $4.2B |
| 2021 | $6.9B |
| 2022 | $10.3B |
| 2023 | $12.5B |
| 2024 | $16.6B |
View as table
| Factor | Change in average breach cost |
|---|---|
| Extensive use of security AI and automation | −$1.9M |
| Breach found by the company’s own team, not the attacker | −$900K |
| High levels of “shadow AI” (unapproved AI tools) | +$670K |
View as table
| Group | Days to identify and contain |
|---|---|
| Average organization | 241 days |
| With extensive security AI and automation | 161 days |
We work to catch it first,
so you pay less.
Breaches cost more in the U.S. than anywhere else, and they sit undiscovered for months. When your own team finds a breach, instead of hearing about it from the attacker, it costs $900K less on average. That’s what around-the-clock monitoring is for.
Where attacks start,
and how we stop them.
The four ways breaches most often begin, from Verizon’s analysis of 12,195 confirmed breaches, and what we put in place against each one.
Backups kept separate from your network and restore-tested, plus 24/7 monitoring that catches the early signs.
Vendor and remote access reviewed and limited to what each one actually needs.
Multi-factor sign-in on every account that supports it, and admin rights kept to the people who need them.
Updates and security patches managed and tracked, so known holes get closed.
Source: Verizon, 2025 Data Breach Investigations Report. We don’t publish the specific tools we use; a public list of a company’s security stack is a map for attackers.
Six questions every
leader should ask.
Whoever runs your IT today, these six questions tell you quickly whether your business is protected. We’ll answer every one for your business in a free consultation.
- Is multi-factor sign-in on every account?Stolen credentials are the most common way in. A password alone isn’t enough anymore.
- When did you last restore from a backup?A backup nobody has tested is a guess. Ask for the date of the last test restore.
- Who sees an alert at 2 a.m.?Attacks don’t wait for business hours. Someone should be watching, and you should know who.
- How fast do security updates go out?One breach in five starts with a known, unpatched hole.
- Which vendors can reach our systems?Third parties were involved in 30% of breaches. Every outside connection should be on a list.
- What happens in the first hour of an incident?There should be a written plan, and you should know your part in it.
Everything you need,
one rock-solid partner.
Four services under one roof, delivered by one local team. Most clients use more than one, and they all work together.
Managed IT
24/7 monitoring, cybersecurity, backup and recovery, and a help desk staffed by our own team in Springfield.
Legacy Systems
We keep the systems that still do their job, connect them to modern tools, and move off them when you’re ready.
Custom Software
Applications built around how your organization works, from internal tools to national-scale platforms.
Custom Websites
Fast, secure websites, WordPress included, with care plans that keep them patched and current.
AI-forward,
with guardrails.
One in five breached organizations traced a breach to AI tools nobody had approved. We use AI where it helps, and we govern it like any other access to your systems.
A real person, every time
When you call, you talk to someone on our Springfield team who knows your setup. AI doesn’t answer your phone or make decisions about your systems.
AI where it earns its place
We use AI tools to catch problems sooner and to write and test code faster, so more of our time goes to work that needs judgment.
Your data stays yours
Your data doesn’t go into an AI tool without your say-so, and we’ll tell you plainly where AI is involved and where it isn’t.
Real proof,
not just promises.
Public agencies, a national training program, research universities and local businesses trust us with systems they can’t afford to lose.
Serving the Willamette Valley since 2010
Average Google rating across 23 reviews
Consecutive electrical training ALLIANCE Training Partner awards
Business of the Year, Springfield Area Chamber of Commerce
Springfield Chamber of Commerce: Business of the Year
Honored for our commitment to our team, active involvement in community causes, and dependable service to local businesses.
Don't take
our word for it.
What researchers, public agencies, contractors, and local leaders say about working with us.
4.7See all Google reviewsIEQ Technology sets the standard for excellence. Their team is professional, responsive, and reliable, always delivering high-quality solutions that meet and exceed expectations. Beyond their technical expertise, they are widely recognized as a values-driven company, deeply committed to their employees and to giving back through community causes. A commitment which rightly earned this company the Springfield Chamber's prestigious Business of the Year award.
Willamalane has been utilizing the Managed IT Services of IEQ for over a year and we have been very pleased with the results. The district's IT infrastructure, connectivity, and overall efficiency have all improved. The level of service is outstanding, with exceptional responsiveness and communication. I would highly recommend IEQ for IT Managed Services!
We have used IEQ Technology for over 15 years on multiple foundation, industry and NIH-funded projects. And we have done so in collaboration with faculty from other major Universities. IEQ is an excellent source for project development, advice, reliability of product and careful ongoing site management. Their costs are reasonable and we have always dealt with them as active collaborators in our research and clinical care projects. I strongly recommend them as a trustworthy, reliable and active partner.
I’ve worked with Tim and his team on a variety of projects over the last 20 years. This has always been a professional experience with a quality outcome that was usually above and beyond what myself and others expected. There was always a strong level of leadership and organization as they kept the project on task and on time. Many times a project will have changes throughout the development process and they always found creative ways to make that work for all parties.
The whole team at IEQ has always been ready to present ideas to enhance our projects, not just settle on the basics of a project outline. They really have a great variety of in-house talent from programming to design to management. All aspects of the service they provide is right there without having to be transferred to one place or another. Besides their timely focus, the level of programming knowledge and attention to detail was always in the forefront. Highly recommended, and simply a smart, quality, local organization to collaborate with on any tech based project.
Working with IEQ has been nothing short of outstanding! They built two websites for me—one for my roofing company and another for my trailer rental business—and the entire experience exceeded every expectation.
From start to finish, their professionalism stood out. Nick, the lead designer, was incredibly creative and detail-oriented, while Tim and Jenny made the whole process seamless and stress-free. Their communication was excellent, their prices were unbeatable, and the quality of their work speaks for itself.
They didn’t just “build” websites—they created powerful tools that truly showcase my businesses and set me apart from the competition. The designs are clean, modern, and user-friendly, and they delivered everything on time without cutting corners.
I honestly can’t say enough good things about this team. If you’re looking for a company that combines top-tier design, outstanding customer service, and exceptional value, IEQ is the one. I highly recommend them for any web project, big or small!
I have worked with IEQ technology for several years now and have found Tim and the staff to be super responsive and communicative. Our project has a lot of moving parts per page to share information with families to support their young children's development. I'm grateful to Tim and his team for all their great work and our continued collaboration!
I have a unique perspective of IEQ Technology and Tim Woolley. I hired Tim about 20 years ago to develop a new IT, database and programming service for my media company. After I sold my interest in my company a few years later, Tim went on to start IEQ. He would occasionally hire me to help with him with directing narrations for the many training and educational programs he produces as one part of IEQ.
I originally hired Tim because of his dedication to doing things correctly and being a team player. He developed a whole new business for us creating databases, data managing tools and hosting services. Before I sold my interest in the company, he was successfully managing several people and these new services had allowed us to keep our regular clients and expand our client base.
I have recommended Tim and IEQ to many of my business connections and he continually does a great job.
As the CFO of a park and recreation district, I’ve worked with IEQ as our Managed Services Provider for nearly two years. Their work has been crucial in modernizing our IT infrastructure and optimizing costs. Here’s a quick summary of their contributions:
1. Equipment Upgrades: IEQ conducted a full audit of our aging hardware, replacing outdated equipment with newer, more reliable systems, ensuring our staff had the right tools to stay productive.
2. Staff Training: IEQ provided efficient and engaging training sessions to ensure our team could fully leverage new technology, both on-site and via webinars.
3. Internet Infrastructure: They dramatically improved our internet speeds and worked with service providers to ensure robust, reliable connectivity, which has enhanced collaboration and productivity.
4. Streamlining Software and Security: IEQ eliminated redundant software, cut licensing costs, and simplified our IT environment. Their security-focused approach consolidated services and improved protection.
5. Fiber Loop Upgrade: IEQ reconstructed our incomplete fiber loop, providing a more reliable, scalable network that eliminated bottlenecks and boosted performance, especially for remote work.
6. Enhanced Security: They upgraded both our cybersecurity and physical security, implementing advanced threat detection and installing new cameras to protect our premises.
7. Smart Software Management: IEQ introduced necessary software while eliminating outdated tools, saving us time and money.
Conclusion: Working with IEQ has transformed our IT systems, making us more efficient, secure, and cost-conscious. Their strategic focus on technology and ROI has been invaluable. I highly recommend them as a trusted MSP partner.
I had the pleasure of working with IEQ for over five years. We originally engaged them to provide support and development for an ancient, in-house legacy software package. They did a phenomenal job of dissecting and understanding the system resulting in greater stability and ease-of-use for end users.
We subsequently hired IEQ as our MSP. Again, they were absolutely incredible. IEQ's excellent cross-functional team possesses great interpersonal skills and their courteous and professional approach was a welcome addition!
Tim has build a great business that provides superior service to its partners. I highly recommend IEQ!
I have worked with IEQ on a University of Oregon project for almost 10 years. During that time, I have been impressed with the quality of the work produced during the multiple phases of the project (development, implementation and maintenance). Equally important, IEQ is an ethical and trustworthy collaborator bringing expertise to projects needing critical, knowledgeable and friendly technical support.
We have partnered with IEQ for nearly a decade and have continuously been impressed by deep knowledge in healthcare settings, attention to detail and delivering products on time or ahead of schedule. IEQ in our "go to" partner for all of our technology based partnerships and has helped our team create technology solutions that others told us were not possible.
IEQ Technology exemplifies what it means to be a community focused small business. They not only put their customers first, working all hours of the day to fix any issue at hand, but they also are incredibly giving, supporting the community they work in any chance they get. Willamalane is a client of IEQ's and has received wonderful service from their team. Managing over 500 programs and 4 facilities, there are a lot of technological needs we have as a District, and IEQ has been there to help us solve any problem that comes our way. We are lucky to have businesses like IEQ here in Springfield and I would recommend them to anyone.
As part of the Oregon Country Fair (OCF) Elders Timeline Project, we partnered with IEQ Technology to create a large-scale collage capturing the history of the Fair from 2010 to 2019. The Fair, a philanthropic non-profit organization rooted in community support, made clear from the start that we had only a very limited budget.
The finished piece, measuring approximately 40" by 76", features several dozen photographs along with a dozen narrative panels—together weaving images and words into the story of a decade at the Fair.
We first reached out to Tim Woolley, one of IEQ’s principal owners, who guided the project intake and set initial parameters before handing the work over to Nick Lawrence, Lead Designer. What Nick inherited was, in many ways, a worst-case scenario: a committee of passionate elders deeply invested in both the content and the outcome. Although we had agreed that only one committee member would serve as the point of contact, that agreement quickly dissolved. Nick managed the situation with remarkable patience, professionalism, and good humor.
Over the course of four months, the project went through 12 final versions. Each revision was executed with precision and ultimately improved the finished collage. After multiple renderings and refinements, Tim Woolley stepped back in and generously decided to gift the completed work to the Fair.
The generosity, professionalism, and good nature of everyone at IEQ Technology left a lasting impression on us, and we are deeply grateful for their partnership in bringing this project to life.
Four steps,
no surprises.
No long sales process. The first two steps are free, and you’ll know exactly what you’re getting before you commit.
Free consultation
We learn how your business runs, what you have today, and where you want to go.
Free, detailed estimate
Clear scope and transparent pricing, with no hidden costs.
Onboarding
We bring your systems under management with minimal disruption and train your team.
Ongoing support
Monitoring, support and regular reviews, with the same local team every time.
Give us
a try.
Schedule a free conversation with our team. Tell us where your technology stands today and where you want to go. We will give you a clear, honest plan to get there.