Case Study: Thomas & Sons
Springfield, Oregon
Strategic Partnership between IEQ Technology, Inc. and Thomas & Sons.
This case study covers IEQ Technology’s move of Thomas & Sons from an aging and outdated environment to a custom cloud architecture in Microsoft Azure.
Thomas & Sons came to us after their previous managed service provider fell short. They needed a partner who could modernize their infrastructure, connect their two locations reliably, and take over day-to-day IT.
A notable achievement was building seven new production servers and a Site-to-Site VPN between both offices, with minimal disruption to McLeod, the dispatch, billing, and imaging platform the company runs on.
- Managed IT services
- Cloud infrastructure migration
- Custom Azure architecture & Site-to-Site VPN
- Multi-site connectivity
- Support of McLeod and other line-of-business applications
Thomas & Sons ran on an aging and outdated server environment that limited reliability, uptime, and room to grow across two locations. Their previous provider left them without a partner for either daily support or long-term planning.
The goals were to build a secure, scalable infrastructure from scratch, connect both locations, and hand IT operations to a provider who would own the environment, all without disrupting McLeod.
The design phase focused on:
- Cloud-First Architecture: A custom Azure environment to replace the aging infrastructure and improve reliability, scalability, and disaster recovery.
- Secure Multi-Site Connectivity: A Site-to-Site VPN joining both locations into one network.
- Continuity of Operations: Every phase of the migration planned around limiting downtime to critical systems.
The implementation phase included:
- Server Build-Out: Seven new production servers in Azure, including domain controllers, SQL, and application servers, replacing the legacy environment.
- Active Directory & Network Migration: Domain services rebuilt in the cloud, with the VPN linking both offices.
- McLeod Continuity: The McLeod environment migrated and validated through cutover so dispatch, billing, and imaging kept running.
IEQ Technology replaced the legacy environment with seven new Azure servers and secure VPN connectivity between locations, then took over IT operations for Thomas & Sons.
- Modernized Infrastructure: A scalable, secure cloud environment built for growth.
- Reliable Connectivity: Both locations now work as one dependable network.
- Uninterrupted McLeod Operations: Dispatch, billing, and imaging stayed up through the transition with minimal disruption.
- A Full-Service IT Partner: A responsive managed IT provider handling day-to-day support and the long-term roadmap.
Thomas & Sons now runs on infrastructure built for how they operate, supported by a provider that stepped in where the last one fell short.